Head of Professional Conduct

Exciting opportunity alert! Our esteemed client is seeking a Head of Professional Conduct for their engineer-focused membership organisation, leading the charge into a future defined by precision and excellence! Take the help in overseeing all committee functions and become an influential force in shaping the path towards engineering excellence!

Role: Head of Professional Conduct

Organisation type: Membership Organisation

Salary/rate: £21.98 - £27.47 per hour

Working arrangements: Hybrid working

Location: London

Employment type: 4 months approx. Immediate Start!

Short description of role:

As the Head of the Professional Conduct, your role entails managing and overseeing all functions of the committee and its associated panels or boards within the institution. Your primary responsibility is to ensure that these entities collectively meet their obligations to the institution's Trustee Board efficiently and effectively.

As the Manager of the Professional Conduct Department, you'll:

• Handle complex inquiries about professional conduct from members and others, following the Institution's rules closely.
• Supervise the complaints process, providing expertise and advice when decisions need to be made.
• Oversee the Professional Conduct Manager's administrative duties for the Committee.
• Manage the Disciplinary Board and its legal team, arranging training when needed.
• Stay updated on disciplinary law and best practices, suggesting changes to rules and guidance.
• Share updates and guidance on professional conduct matters with members through various channels.
• Handle appeals related to Committee and Board decisions.
• Deal with misrepresentations of membership and titles, reporting to the Committee.
• Provide oversight and advice on complaints procedures for the Structural Engineers Registration Ltd and approved certifiers.
• Manage the licensing of the Institution logo, addressing any misuse.
• Manage the Expert Witness register.

In addition, you'll:

• Manage and support your team, addressing any performance issues and fostering a positive work environment.
• Network and build relationships within the industry, staying updated on developments.
• Identify opportunities to improve processes and systems within the Institution.
• Adhere to all Institution policies and procedures.

You'll collaborate closely with panel and committee members, all Institution employees, and external stakeholders such as the public, other organisations, and legal professionals.

Key requirements and experience:

• Supporting committee members by taking minutes, proofreading documents, ideally in a chartered membership organisation or similar setting.
• Assisting committees and panels in developing, implementing, and applying clear and consistent policies and procedures to ensure high-quality decisions and continuous improvement, with a comprehensive audit trail.
• Ensuring compliance with legal and regulatory guidance, providing consistent and appropriate advice in line with established policies and procedures.
• Leading and managing a professional conduct and disciplinary function, collaborating with committees to investigate allegations of professional misconduct.
• Working with volunteers, recruiting chairpersons and panel members, and coordinating elections.
• Writing reports and producing summaries/communications for senior-level consideration.
• Drafting guidance documents and reviewing codes of conduct for publication and formal communications.
• Proficiency in drafting clear, concise, and professional responses to inquiries, complaints, and disciplinary matters.
• Experience in collaborating with internal or external legal teams to ensure compliance with legal requirements and best practices.
• Expertise in handling member complaints related to professional conduct violations, ethical breaches, or other issues.
• Experience of managing at least one direct report

The successful candidate for the Head of Professional Conduct role should possess strong communication and writing skills, the ability to collaborate effectively with legal teams, extensive experience in managing disciplinary and appeals processes, and proficiency in handling member complaints with fairness and integrity. Must have experience within a membership organisation or similar.

How to Apply:

To apply for the Head of Professional Conduct role, please reply and upload your CV quoting reference 81140SOH and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.