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Experts in Office and Specialist Support Jobs
TPP’s office specialist support jobs recruitment team are dedicated to sourcing from the most junior administrator through to mid-level management up to director including governance and secretarial support.
Key areas include operations, project and programme delivery, fundraising support, research and data. With 27 years of experience in supporting organisations across the non-profit and public sectors, our tailored staffing solutions allow you to recruit candidates across all levels of seniority.
We’re focused on delivering principled, ethical and results-driven recruitment services for our clients and candidates, connecting ambitious talent with the organisations that will help them to flourish. Our talent pool contains candidates with a broad range of skills, including administration, grant support, database management, prospect research, supporter care, volunteering, legacy and executive and senior support.
Our successes have seen us secure Administrative Support Assistants, Membership Officers, Events Team Managers, Evaluation & Research Managers, and Engagement Coordinators across, non-profits, including membership organisations, royal colleges and charities, such as youth, animal, international NGOs and think tanks.
The candidates we source are specialists in communicating with internal and external stakeholders, maintaining accuracy and good communication in all interactions. In addition, we’re committed to maintaining a principled and ethical attitude towards our recruitment services. We can adapt to meet your talent and staffing needs without sacrificing our openness and honesty.
Latest office and specialist support jobs
Advice on moving into the charity sector
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Placed professionals to the non-profit sector
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Organisations reached through TPP Giving Back
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Temporary bookings
Office & Specialist Support specialism
At TPP, we’re dedicated to providing bespoke recruitment services. Our consultants recognise the vital role that office and specialist support plays in facilitating the everyday activities of non-profit, charity and public sector organisations.
Whether you require assistance in administration, business development, compliance, membership, research, programmes, volunteer management or data input, our recruiters have a track record of sourcing candidates across all levels of seniority for office and specialist support jobs.
As the digital transformation of office activities proceeds, we’ve focused on nurturing our candidates so that they can respond to the changing needs of the modern workplace, enabling you to focus on what’s essential: making a positive impact.
Office and specialist support jobs profiles
Administration
Office Administrators are essential to the functions of any non-profit and public sector organisation. Our administration candidates are all expert communicators, efficiently organising and supporting activities across a business, ensuring that their employer can meet their obligations and achieve their goals.
PA & Executive support
The executive support candidates TPP can source are experts in assisting management, director and c-suite staff. As the main point of contact between external stakeholders and business leaders, our executive support talent pool possesses specialist skills in diary and travel management, managing budgets and processing expenses, alongside technical reporting duties.
Operations
Operations professionals will ensure that the organisations they work for are functionally efficient, that all activities are practical and work towards their employer’s short and long-term strategy. TPP can source innovative and ambitious operations staff at all levels of seniority, from support staff to management and Chief Operating Officers.
Legacy Support
Legacy Support Administrators focus on the management of legacies to optimise the benefit from each estate in which they are a beneficiary. This department works closely with the legacy fundraising and finance teams, and substantial knowledge of probate, trusts, tax and property-related issues (as related to charitable legacies), alongside experience of the legal environment are often required of candidates looking to enter this area of specialist support. Many candidates will also hold a legal or legacy administration qualification, such as being a solicitor or holding an ILEX, STEP Membership or CiCLA qualification.
Membership
Membership Officers and Managers oversee the recruitment process for new members, alongside developing a robust attraction and retention strategy and a framework for managing applications. Essential requirements for candidates looking at these specialist support roles include impeccable customer service skills, organisation, excellent knowledge of administering and maintaing databases, alongside experience in handling high volumes of data.
Programmes
Programme opportunities are commonly attached to the services provided by non-profit or public sector organisations. Often required to coordinate or manage remote teams of frontline staff, the programme team are responsible for the over-arching strategy and assessing the performance of each programme, rather than physical service or project delivery. Typical jobs within this field are Programme Coordinator, Programme Assistant, Programme Officer or Programme Manager.
Projects
Project management professionals are responsible for initiating, planning, executing and assessing a piece of work, often facilitating the cooperation and engagement of multiple internal or external stakeholders. Many project vacancies are interim or short-term placements, mirroring the length of the project in question – for instance, a 12-month Change Management Project or a 6-month IT Project. Candidates will need to have excellent time management and organisational skills, as well as possess the ability to deliver and communicate effectively their innovative project management solutions.
Research & Policy
Whilst there is not a high volume of research opportunities across the non-profit sector – since many organisations outsource their research projects to universities and think-tanks – elements of research are often found in a number of roles across insight, evaluation, policy, communications and data governance. Many of these roles require candidates to have qualitative and quantitative research skills, as they will manage and analyse survey and questionnaire results to improve service provision. Typical roles within the field include Data or Customer Insight Managers, Research Assistants and Research Officers.
Data
Data specialists are a crucial part of the success of any non-profit organisation. Candidates with specialist analytical knowledge are always in demand within the sector. We work with data professionals with specialist knowledge of the non-profit sector, including databases such as Raiser’s Edge, ThankQ, Salesforce, MS Dynamics, Alms, Donor Strategy, as well as tools such as FastStats and Tableau. Professionals with skills in SQL scripting and report writing, project or data management, analysis and modelling are often ideal candidates for these roles.
Supporter Care
Jobs in Supporter Services focus primarily on maximising the support which non-profit and public sector organisations receive through donations. This typically involves liaising with external individuals and organisations, as well as working with suppliers who have been instructed to process donations. Candidates for these roles will need the ability to work independently as well as part of a wider supporter care team. Good numeracy, attention to detail and organisational skills are a necessity in these roles.
Monitoring, evaluation & impact
Monitoring, evaluation and impact are integral to the resiliency of non-profit and public sector organisations, especially where reports to boards of trustees, funding partners or external stakeholders are concerned. Our candidates are experienced in supporting businesses in improving their management of outputs, with transferable skills in evaluating outcomes and impacts.
Volunteer management
The volunteer managers that TPP recruits are experts in managing the work of volunteers within the non-profit and public sectors. Our volunteer management candidates enable businesses to deliver impactful services by possessing specialist knowledge in compliance, induction and training, as well as organisational duties such as organising rotas and cover.
Meet the team
Sophie Butler
Divisional Director
Penny Pash nee Raven
Donovan Whittaker
Senior Business Manager
Gemma Hannington
Gayleen Yianni
Business Manager
Chenda McManus
Senior Consultant
Sarah O'Hara
Consultant
Download our Non-Profit Salary, Rewards & Retention Survey
Download our latest Non-Profit Salary, Rewards and Retention Survey.
Our survey report for non-profit organisations and job-seekers, covers:
- Finance & Accountancy
- Fundraising & Development
- Human Resources
- Leadership & Governance (CEO)
- MarComms & Digital
- Office & Specialist Support (data, supporter care, administration, operations, events, EA/PA and prospect research)
Our Specialisms
TPP offers support and expert recruitment services in several areas aside from leadership and governance. Our consultants are experts in sourcing candidates for education and training roles, finance, IT and facilities sector vacancies, and specialised fundraising and development positions with non-profit and public sector organisations.
Education & Training
The education and training jobs team can support organisations and candidates hiring for various education roles in the non-profit, public sector, education and training provision, and charitable organisations. We’re dedicated to sourcing excellent candidates at all stages of seniority, including director-level roles.
Finance, IT & Facilities
Our finance, IT and facilities team are dedicated to recruiting experienced and ambitious candidates on a contract or permanent basis across the non-profit and public sectors. We recruit for all levels of seniority, from administration up to director-level positions.
Fundraising & Development
TPP’s fundraising and development team have over two decades of experience sourcing candidates for temporary and permanent roles. Our talent network possesses many essential skills, from corporate partnerships to organising fundraising events, helping you reach your organisational goals more easily.
Human Resources
The HR recruitment team at TPP are experts in providing bespoke staffing services for organisations across the non-profit sector, providing recruitment support for all levels of seniority. Our talent pool comprises professionals in payroll, learning and development and workforce planning.
Marcomms & Digital
Our marcomms and digital recruiters are subject matter experts, understanding how integral these roles are to the non-profit and public sectors. We provide staffing and executive search services across all organisational levels and have a track record of securing candidates who have gone on to lead impactful campaigns.
Leadership and Governance
The TPP leadership and governance recruitment team are experts in sourcing talented and ambitious candidates for executive and non-remunerated trustee roles within charitable organisations. Our consultants have a record of attracting candidates from varied commercial and non-profit backgrounds and provide bespoke, full-service hiring support.
Volunteer
Through our Giving Back programme, we offer a free service advertising volunteering roles on behalf of the non-profits and charities we represent. We advertise these roles through our website, volunteer Twitter feed, and the CharityJobs platform.
Office and specialist support jobs news and insights
Refer A Friend
Do you have a friend or colleague who is looking to make their next career move? Refer them to us, whatever their level!
Plant a Tree - World Land Trust
For every candidate we place in a permanent role or FTC we will plant a tree through World Land Trust’s Plant a Tree programme.
Volunteer Opportunities
TPP advertise a range of volunteer opportunities through our dedicated volunteer page.
Gemma was nothing short of excellent in helping Synnovis source a tricky role at a challenging time of year. Gemma’s approach was very refreshing, we discussed the brief and she delivered with speed and accuracy, there was no need to re-visit the requirements or re-direct her. The team were very happy to kick off the new year with an offer. Thank you very much!
Donovan has been extremely responsive and helpful and has put forward some extremely strong candidates for interview for each of the last three roles we have worked on together. I would highly recommend.
We found a brilliant candidate through TPP. I was really impressed with all of the CVs they sent through for the role. They were very helpful in terms of arranging interviews and talking me through everything I needed to do.
I am really happy with my new role and Chenda was great throughout the entire process. Very friendly, always kept me updated and responded to my queries very fast. Can't thank you enough :)
Mind has worked with TPP for several years as we really value their ethos of giving back. When it comes to recruitment services, Penny and the whole team at TPP are always incredibly helpful, efficient and flexible and have helped us place several excellent candidates. Thank you TPP for your ongoing support and all the great work you do!
Natasha Fardell was professional, efficient and clear, giving constructive advice and realistic timelines. I'm very glad to have been supported by her and I will definitely use TPP again in future job searches.
TPP presented us with a selection of very well-picked candidates which made the process of employing our new Operations Assistant quick and almost completely painless. We would have given jobs to more of them if we had vacancies. Highly recommended!
StreetGames worked with TPP on the recruitment of a Governance and Compliance Manager. This is a highly specialised role and we anticipated some difficulty in finding applicants with the right skills. However, after taking the time to fully understand our needs, Gemma identified a number of highly qualified candidates and we were able to recruit quickly and efficiently. The team provided an excellent level of support to us throughout the process.
I am particularly excited to have came across TPP. This is a recruitment company that are happy to help you secure suitable job. Rita is a fantastic professional who ensures results are obtained for her client. She is filled with words of encouragement that awakes the giant in you. The referral system at TPP is excellent, and I shall strive to refer as many client as possible to increase TPP's patronage. I therefore recommend TPP for you!
I have been very impressed with the professionalism and care that Donovan at TPP has provided. He has been supportive and helpful in trying to source the right candidate for my vacancy.
I have been very impressed with the service I received from TPP. From the moment I expressed interest in a job role the communication has been excellent. It’s obvious the whole team knows exactly what they are doing and make you feel that you are in safe hands. Extra special thanks to Donovan Whittaker for all your support and encouragement. Thank you for all your brilliant advice and for checking in on me, TPP are lucky to have you.
Gemma was fantastic at finding me a role that aligned perfectly with what I was looking for. She kept me updated at every stage of the process and I’m really fortunate to have been offered a position at a company that I’m really looking forward to joining. Thank you for all of your help!
In an age of increasingly automatised and impersonal job search process, TPP stands out as one of a very few recruitment agencies still providing personal and individualised service to its clients. This is both refreshing and reassuring, and I highly recommend TPP as a go-to for those looking for their next position within the charity sector. Since I approached TPP about a vacancy advertised back in May, I’ve had nothing but a positive experience dealing with the agency. From registration, onboarding, interviews to pay – everything works like a clockwork. Staff are friendly, supportive, efficient and take care to communicate with the client at all stages of the search. Special thanks to Penny Raven for helping me find my temporary position and for her encouragement.
Sarah at TPP was great to work with and found us excellent candidates for our role really quickly and we are really pleased that our preferred candidate has accepted the role.
Penny and her colleagues are incredibly responsive and supportive, I will definitely work with TPP again for all future job searches.
As a job-seeker I want to highly recommend TPP for their dilligence and consistency. They were pro-active and always clear in their communication. Special thanks to Gayleen for always looking out for me.
Brilliant recruiter - had great success. Started a temporary role with an amazing charity through TPP, and the charity ended up hiring me permanently. Would have not had this opportunity if I wasn’t registered with TPP. Thank you so much to Gayleen for on boarding me and steering me through the process. Would highly recommend if you want to get into the charity sector!
Great recruitment agency for the charity sector. Delighted to have completed my second role via TPP. Highly recommend!
TPP Recruitment is an amazing agency! Would be my first choice to recommend to anyone. Donovan has also been an absolute star and has been with me every step of the way with great advice and tips! 10 out of 10 stars!!! I cannot thank him enough! Thank you Donovan for all your help!
Happy with the service I recieved from TPP, especially Penny who has been my main contact, she takes the time to explain things and sends me roles that actually suit my skills. I've had two placements already and whenever I've had questions, she and the rest of the team have been friendly and professional.
TPP is a fantastic recruiter if you are looking for the human touch to support your job search. All jobs posted genuinely exist, there is a person you can speak to anytime who works to genuinely match you to roles that meet your requirements. Support through application, interview and placement is great. If you are looking for a new role in the charity, professional membership sectors I highly recommend giving TPP a call! I dealt with Penny who has been fantastic, very professional and good at what she does!
Gayleen, and the team at TPP have been absolutely amazing! I’ve been really impressed by their adaptability, communication and ongoing support. 5* service
Have dealt with TPP a few times in recent years and they have been absolutely fantastic every time. Special mention to Donavan who has recently helped me to acquire a new position and was SO helpful every step of the way! Always on hand to answer questions or provide updates, always clear and speedy to communicate, and just an all round lovely person to deal with. Have dealt with Chenda previously and she was just as helpful. They're a solid and reliable firm that I wouldn’t hesitate to recommend to anyone looking for a new position.
TPP, especially Sarah O'Hara, have been fantastic. They have secured me a great role with a great organisation and they really care about what they do. I couldn't recommend them more strongly. Having worked with recruitment organisations when hiring in the past I was a bit sceptical but they 100% proved me wrong.
I honestly can’t recommend Donovan enough. I have been in touch with Donovan for a few years now and he has placed me in a few roles through TPP recruitment. Donovan always makes an effort to keep in touch with me and is always on hand when I am on the look out for new roles. He always listens to exactly what I am looking for and manages to always find the perfect role for me. Donovan was always there for moral support too whenever I needed a chat or was unsure about something nothing was too much trouble. You won’t find a better recruiter out there that listens and cares like Donovan. Thank you so much.
My experience at TPP Recruitment has been a really positive one. Gayleen is helpful, approachable and supportive and made the transition to temporary work very easy for me. The position she put me forward for suited my experience incredibly well and I have been so happy, that I am now working permanently for the Society. I also want to say thank you to Nadia and Russell too. Very helpful team and lovely agency. Highly recommended.
I had reached out on LinkedIn to explore suitable vacancies. Sophie and Donovan took the time to review my CV within half an hour and called me. Donovan spoke with me at length and provided me with valuable advice and tips to help me with my job search. This is a first in my experience where the recruiter took the time to put in such effort. Thank you Donovan & Sophie. Keep up the great work!
My experience with TPP recruitment has been seamless. Donovan helped me secure a job after a month of job searching. Really supportive and helpful and they guide you through every stage of the application process. Special thanks to Donovan again for a wonderful experience helping me find a job. I highly recommend this agency!
Gemma was really friendly and supportive during the application process for a role I applied to. She kept in contact with me when she got updates and sent very supportive messages. Gemma also checked in with me to see how I was settling in my new role and for me that is a sign of true support.
Was able to find a role that suited me quick and easy with the help of Donovan at TPP. He was really helpful with finding me a permanent role.
Gemma at TPP was excellent in helping me land my new role. Efficient, courteous and responsive, everything I was looking for in a recruitment adviser!
Great experience with TPP, Donovan has been really amazing ensuring every step was explained thoroughly and helped me land a job role.
Working for TPP was great! The team were extremely helpful and did well to recommend and find roles that complimented my skills set. From the onset Sarah showed genuine interest in getting to know me which helped to put me at ease. Highly recommended agency specialising in the charitable sector.
Gemma has been fantastic - helpful and supportive throughout the process. Highly recommended
TPP were very helpful in securing a fantastic role for me. Gemma was very warm and friendly and supported me throughout the application process, everything went ahead quickly and efficiently. Would highly recommend.
Donovan was great, he helped me find the perfect role for me with a really quick turnaround. He was a great communicator and seemed to genuinely care about my success. I would highly recommend him in your job search. I am over the moon with my outcome.
Great service from TPP Recruitment who managed to secure two fantastic job offers for me in the same week! Everyone I spoke to was positive and encouraging - special thanks to Gemma and Donovan. Highly recommend signing up as a candidate.
Donovan is really helpful and supportive. I would recommend contacting him if you need any assistance with your job search or next career move he is more than willing to help.
I have worked with TPP for several years they have always been amazing. Donovan is brilliant always going above and beyond to make sure the process runs smoothly.
I had a great search experience with Donovan from TPP. He took the time and care to support and guide me each step of the way to a role that is prefect for me. Excellent communication and follow-up. I can recommend him wholeheartedly. Thank you, Donovan, and TPP!
I had an exceptional experience with TPP Recruitment, thanks to their outstanding consultant, Donovan. His dedication and expertise were evident from the start, and he provided invaluable guidance throughout the entire job search process. Donovan's personalized approach and proactive communication made a significant difference, ultimately helping me secure a fantastic position. I highly recommend TPP Recruitment and Donovan to anyone looking for professional and effective recruitment support!
Highly professional and personal service provided. Donovan was supportive and encouraging every step of the way. Thank you very much.
Great agency to register with and to get leads for jobs in the not for profit sector.
Hunting for a job can be a very isolating experience. From the initial contact through to interview and feedback, Donovan Whittaker was incredibly supportive. Always available for advice and feedback it really felt as if someone was in my corner. As a result I’ve been appointed to a position that friends are saying could have been made for me. I’m extremely grateful not to have missed this opportunity.
TPP are a great agency who provide a tailored service speaking to you on the phone to understand your skills, experience, and what you are looking for in a job, and then matching that with opportunities. Donavan Whittaker is a experienced consultant who was helpful, friendly and happy to work with me throughout the recruitment process giving support, practical advice and encouragement. Thank you for all of your help.
I am incredibly grateful to Gemma and Rita (and Veronica) for their help and support in helping me find a job. They made the entire process smooth and efficient. They arranged my 1st and 2nd stage interviews within the same week and I started my new role the week after. I highly recommend their services to anyone looking for a job!
Donovan was incredible to work with in finding a new role. He was a constant support, finding roles that really suited what I was looking for and his communication throughout was so reassuring. I’d highly recommend working with Donovan if you’re looking for a new opportunity.
I’m now in the second role Gemma Hannington has found me and really happy! The first role was just under three years ago, and she was really supportive throughout the process from application to interview. I went back to her when I was looking for a new role and she remembered me, was lovely, and found me something ideal straight away. Thanks so much Gemma, you’re brilliant!
I had a fantastic experience with TPP! They were incredibly helpful in finding me a job that matched my skills and preferences. I initially joined on a temporary basis, but I am thrilled to share that I’ve now been offered a permanent position at the same job. A special shoutout to Penny, who was extremely supportive and kind throughout the entire process. She kept me informed and was always available to answer any questions I had. I highly recommend TPP and Penny for anyone looking for a job. Thank you so much for all your help!
Really great recruitment company working across the not for profit. Donovan Whittaker was particularly helpful and supportive in my latest application and interview process. Highly recommend!
My experience with TPP has been fantastic. Donovan gave me excellent advice and support throughout the whole process of securing a fantastic role. He maintained excellent communication and was very supportive throughout. You are in good hands with Donovan and TPP.
My experience with TPP so far has been brilliant. Penny was able to track down and negotiate a brilliant role for me, which I’m loving. I’ve found the guidance and service I’ve received from TPP to be clear and efficient, and I’ve felt fully supported at every stage. Thank you!
I had a fantastic experience with TPP Recruitment, and I want to especially thank Penny Pash, the Senior Business Manager, for her exceptional support. Penny’s expertise and dedication helped me secure a role with a leading international charity organization. She took the time to understand my goals, provided valuable guidance throughout the process, and ensured I was well-prepared for every step. Thanks to Penny and the TPP team, I’m now in a role I’m truly excited about. I highly recommend TPP Recruitment and Penny Pash for anyone seeking a new opportunity!
Great experience with Penny TPP Recruitment team. They are fast, helpful, and reliable. The candidates they find also reflect that.
Really positive experience working with TPP, in particular Donovan Whittaker. Incredibly supportive and helpful, tireless, to be honest. Great pleasure to work with.
Donovan and Sarah were so helpful, supportive and lovely to work with! Awesome communication and professional advice. I'm excited to start my new journey!
Proud supporters of IoF Rif
TPP are proud supporters and contributors of the Institute of Fundraising's RiF Handbook.
TPP have been a supporter of the valuable work of the RiF committee for several years and we are proud to continue that support through this valuable digital resource. We continue to support the delivery of career pathways and professional standards within the prospect research sector.
Find out more and download the handbook here.
