Operations Manager

Are you an organisational whizz who loves optimising processes, keeping teams connected, and ensuring everything runs like clockwork? If so, this role could be perfect for you!

TPP are recruiting an Operations Manager on behalf of our client, a respected social enterprise. They are looking for someone to work 4 days a week, with the salary pro rata based on a full-time equivalent. They are ideally looking for someone to start in April on a 9 month contract. Offering hybrid working, they are based close to Liverpool street.   

Benefits:

• Pension scheme with up to 8% employer contribution
• Enhanced parental pay
• Enhanced parental leave
• Menstrual leave and more!

The Role:

As the Operations Manager, you’ll be the glue that holds internal operations together - streamlining workflows, improving internal systems, and ensuring everything from governance to HR and finance runs efficiently.

Main responsibilities:

• Operations & process improvement – implement and optimise internal workflows, oversee shared mailboxes, document key processes, and lead the rollout of the new intranet.
• Internal communications & events – plan and manage ‘Company Connect’ meetings, including travel bookings, agenda setting, and feedback collection.
• Governance & reporting – maintain and update the Executive & Quarterly Strategic KPI Dashboards, prepare Board-level reports, act as Secretariat for subcommittees, and support policy reviews.
• HR & people operations – oversee HR systems and processes, including performance reviews, and maintain HR records.
• Finance support – work alongside the Finance Assistant to supervise cost control, payment runs, and potential automation of payroll processes.

Essential requirements:

• Experience in operations management, process improvement, or governance.
• Strong project management skills with the ability to juggle multiple tasks.
• Excellent attention to detail and a proactive approach to problem-solving.
• Comfortable working across HR, finance, and internal systems.
• Strong communication skills – you’ll be liaising with senior stakeholders, team leads, and external consultants.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.